Software Updates
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Sophie Quinn
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Global
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Nov 12, 2020

Spring Release of Safe Food Pro

Spring Release of Safe Food Pro

Welcome to our Spring Software Release of Safe Food Pro.  As always we have been listening to you the customer and have a real variety of changes this time which we hope you love.

Please feel free to give me feedback on the changes and new features, it is always a pleasure to hear from you.😍

Release Notes for November 2020

Version Numbers: Web - 2.3.30 Mobile - iOS: 2.3.6, Android: 2.3.7

New Admin Console Features

  • Combining Staff & Users Tab  
    We've moved all Staff management into one easy to find place on your Admin Console. Keep an eye out for the new User or Staff symbols to differentiate the two. You'll also have the ability to convert a Staff Member straight to a User with the click of a button. Check out how you can now add staff and users
  • More User Notifications  
    Keep on top of your maintenance & certificate/permit due dates with push notifications or emails. Set these up on the Staff & Users page by editing your User notifications. 
  • Ability to add Staff Resources  
    With the new Staff & User structure we've been able to add the ability to add Staff resources. Attach your Staff's qualifications, First Aid Certificate or any additional information you may want to store straight from the Staff & User tab. 
  • Dashboard Improvements  
    Rearrange your Dashboard to suit you. Change the order of what you see on the dashboard, prioritise what you need to see the most. We also have a new TODAY date range to get a snapshot into what's happening today. 
  • Auto-Send form to Supplier  
    Received a Delivery with damaged goods or goods out of the required temperature range? Set up a form for any Incoming Goods Issues and use the new Supplier answer type to automatically send the form to the supplier. 
  • Identify Blue Notes from Form Reports Page 
    Stay on top of your Corrective actions by spotting them clearly on the Reports page. This will give you a quick way to identify any reports with Blue Notes added.
  • Add a Review Date for Staff Training | For Annual Subscriptions only
    Do you conduct regular staff reviews following their Induction Training? You can keep track of when a review is due by adding a Review date and type to staff in their Staff & Users profile page. When you complete the Staff Review form their next review date and type is updated automatically.
  • Quick Switch login for Verifiers 
    We added this SWITCH option for Verifier users in our last release on the Mobile. You can now easily switch between accounts on the Admin Console as well. 
  • Answer Reminders for 'Enter a Time' Questions 
    You can now set reminder alarms for 'Select a Time' answers. For example you may be cooling food from 60°C to 5°C, which needs to happen in less than 6 hours and you have created a Form where you enter the temperature of the food when taken out of the oven and enter the time at which you are going to recheck the temperature. You can set an alarm on this answer time (say you picked 4pm) to go off 5, 10, 15 minutes in advance to remind you to recheck the temperature and go back into the Form and complete it.
SFP_Jul14-10-web-2

New Mobile App Features

  • Mobile Dashboard 
    Stay on top of your form completion with the Mobile Dashboard. Get a snapshot view into your weeks Daily Form Statistics, Bucket Counts, and Manual Temperature Monitoring Graphs. 
  • Only My Saved Forms View 
    If you are logged in as your own user, you can filter your Saved Forms view to only see the forms you've completed. This will make it easier to find forms you need to complete later or if you need to view a form you've previously completed. 
  • Inline Answer Types 
    We've made your form completion even faster, by adding additional Inline Answer Types. These inline answers are turned on by default in the new mobile release, but if you preferred the old style of answers you can turn this feature off from the Settings page under the menu in the Safe Food Pro mobile application.
  • Form Type Icons for Custom Forms
    Easily differentiate your custom forms on the app with our new Custom Form icons. Previously all custom forms had the same icon, but they now get their own icon based on the Form Category selected when building the form.
  • Form Report Enhancements 
    Mobile Form Reports are useful when you have a form that needs to be updated several times a day, for example if you are cooking or preparing batches of items. Typically this will be a Form with a Repeating Group/Section of questions. For example, you have a form for recording the type and temperatures of pies coming out of the oven in batches over the course of the day. You can set up a mobile Form Report that allows you to view the batches and directly edit the temperature of each batch when they are removed from the oven instead of having to go back into the correct Form and find and update each item individually.
  • Add a Blue Note or Action to all answers
    Previously you could only add a Blue Note or Action to your Form or to very specific answer types. Now you can attach a Blue Note or Action to any individual answer. 
  • Staff Resources display on the Staff Page 
    You can now see your Staff Resources/Certificates in the Mobile application (e.g. Qualification Certificates, First Aid Certificates etc). You can access this from the Staff page under the Mobile Menu.
  • Customisable Mobile Settings
    There are more settings that you can customise to suit the way that you use the mobile application. These include the ability to turn off inline answers; disabling the choice to add a photo from the gallery, which makes it faster to capture a new photograph and to turn your Bluetooth probe auto-scan off and on (useful if you don't always have a Bluetooth probe available and need to quickly add a manual temperature instead). 
SFP_Jul14-35-web

Improved Features: 

  • Manage your Messages from the app by filtering by Escalation, Follow-Up Action, Web Notification or Mobile Notification. 
  • View Staff initials next to each form on Saved Forms page
  • Bluetooth Probe answer type improvements | Add the ability to automatically record all temperatures, the highest temperature or the lowest temperature. 
  • We have been busy making several performance enhancements, particularly for really long forms.
  • This release includes several bug fixes - if you find something is wrong please let us know so we can fix it in future releases.

About the author

Sophie Quinn

Head of Customer Success

A career in professional dance may not be a traditional background for a support specialist, but perhaps it's her ability to stay in step with our customers and make our software sing that makes Sophie such an amazing customer advocate. As if that wasn’t enough, Sophie is also a pilates instructor on the side and is passionate about exercise. So, she’s helping our customers find success as well as the general public! What a legend.

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Safe Food Pro delivers on promise.

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4800+

Organisations protected by Safe Food Pro

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22.5M

Food Safety forms completed on Safe Food Pro

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98%

Customer Happiness Rating (Based on over 340 reviews)

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3.9s

Every 4.4 seconds a food safety form is completed in Safe Food Pro

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